A well-established stockist and distributor of electrical components is seeking a Sales Administrator to join their team. This company supplies a wide range of products to industries such as aerospace, defence, medical, industrial, rail, and transportation worldwide. The Sales Administrator will play a key role in maintaining strong relationships with customers, ensuring their requirements are met efficiently. As a sales administrator you will be responding to customers enquiries and quotations, maintaining databases and supporting Business development managers.
Sales Administrator responsibilities:
Identify part numbers for quotation using the information within our database and secure the best cost price available
Load customer RFQs into the database, ensuring accurate and timely entry
Obtain quotations from suppliers for part numbers where information is not already provided
Upload supplier responses to the acquired quotations promptly
Maintain and update valid quotations for all high-running parts using the information in our database
Conduct a commercial review of customer orders upon receipt and present the reviewed order to the customer service team for processing
Provide support to the customer service team by assisting with order loading, order book reconciliation, and export classification
Address and report any issues that arise within the customer service functions
Skills & experience required:
Proficient IT skills
Understand the markets in which they operate and the position of various major competitors in those markets
Exceptional communication skills, both written and verbal
Strong organisational abilities
Polite phone manner and well-spoken
Excellent listening skills
Create documents and spreadsheets
Outstanding customer service capabilities
Effective problem-solving skills
Knowledge of an additional language besides English is advantageous.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
