We’re looking for a strategic Sales Account Manager with experience of finding, winning and managing new business, working with multiple stakeholders in large corporate businesses to develop proposals for bespoke learning and development solutions.
The company is an SME that has been established for over 28 years and provides training solutions for all areas of communication skills in the workplace.
The Sales Account Manager will source leads and develop business within learning and development / HR teams in large corporate businesses and will need to come from a similar background.
The Sales Account Manager role includes:
Skills & experience required:
Salary, hours and company benefits:
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Are you passionate about delivering exceptional customer service? Join our growing team and work with our homegrown e-commerce brands, helping customers with their ‘DIY’ shutter orders. You’ll be part of a small, dedicated team reporting directly to our Customer Experience Supervisor. This is a full-time temporary position with the potential to become permanent for the successful candidate. The hourly pay rate for this role is £13.05 per hour, the hours are hours Monday to Friday: 9:00 am – 5:30 pm and one Saturday per month: 10:00 am – 4:00 pm (rota basis). Key Responsibilities: Provide world-class customer service via phone, email, social media, and live chat. Ensure customers are supported efficiently and effectively at every touchpoint. Offer expert technical advice before purchase to build customer confidence. Use our bespoke order management system to check and confirm orders, suggesting ways to maximise satisfaction. Liaise with manufacturers and customers to resolve queries and finalise technical drawings. Manage shipping and delivery data through our CRM. Resolve delivery, damage, or design issues quickly and professionally. Essential Skills & Attributes Genuine passion for delivering excellent customer service and supporting people. Strong communication and interpersonal skills, with the ability to build rapport quickly. Collaborative team player who thrives in a fast-paced environment. Positive, proactive, and hardworking attitude. Comfortable working with numbers and interpreting metric measurements. Desirable experience: Previous office or administrative work, retail experience, and familiarity with made-to-measure products. The successful candidate will have experience in (preferred, but not essential): 1+ years in an administrative or customer service role. Experience in home interiors, window coverings, or online retail is a bonus (but not essential). Working for First Recruitment as a temporary worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as:...
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