Meet FRS

“First is everything, second is nothing”


What makes FRS different from other recruitment agencies? It’s not just that we’ve been around for over 20 years, meaning we like to think we know a thing or two about creating a happy working environment, but it’s also that we always strive to put you first.


Candidates, you will work with a dedicated recruitment expert who will guide you through the entire recruitment journey and answer any questions you have. We will always treat you equally, regardless of the role for which you’re applying and your experience.


Clients, our goal as your preferred recruitment partner is to develop a long-term relationship and to customise our service to meet your individual requirements as a company. We provide the very personal, flexible service that every client needs but only a local and independent organisation can offer.


If you’re an applicant seeking work anywhere in the South East, or you’re a client looking to fill a temporary or permanent booking, there is simply no team that will give you the attention and dedication like FRS. We promise to be friendly, efficient, and always to put you first. Apply for a vacancy.



Meet The Management Team

Michelle Merritt MD of FRS

Michelle Merritt

Michelle has worked in the recruitment industry since 1998 and provides a wealth of experience and knowledge to the business. Michelle is the Managing Director for FRS along with two other highly successful agencies – Wild Recruitment and Wild Berry Associates. Michelle ensures exceptional service for clients and candidates and is heavily involved in growing and developing the business.

When Michelle manages to take time away from running three busy recruitment businesses, she enjoys traveling around the world and going to the theatre.

Lara Love

Lara’s recruitment career spans 20 years, joining First Recruitment Services in 2006. Following roles across the branch network, Lara is now the Regional Director. Her remit is to develop and train the Company’s support team ensuring candidates receive a first-class service, as well as responsibility for the Company’s marketing and social media.

Away from the office, Lara’s biggest love is her rescue dog Misty and her newest addition to the pack, Nala. Both have made appearances in the office as FRS good luck charms!

Claire Sipple

Claire has spent 20 years in the recruitment industry, the last decade at First Recruitment Services. Having successfully grown the Company’s business throughout Kent, Claire is now FRS’s Group Operations Director, running and developing the business day to day.

When time allows, Claire can be found chasing her two sausage dogs through the Kent countryside, running marathons, or going ga-ga over her new granddaughter.

Andrew Kaltz

Andrew began his career in the industry in 1988 and his name is synonymous with recruitment throughout Sussex and the South East. He held senior management positions with two worldwide recruitment agency groups before leading First Recruitment Services as CEO, for two decades, until 2022. He was often nicknamed “The Doc” following a brief stint and reprise as The Job Doctor, appearing on various BBC radio stations.

Andrew proudly remains with FRS, working on a consultative basis.

Mark Smith

After starting off his recruitment career at a small local agency, Mark joined First Recruitment Services in 2002. Since then he has won a plethora of industry awards and claims to have placed more people, in more jobs in the Mid-Sussex area than any other living recruiter! His nickname is 24/7 as come rain or shine, Mark is at the end of the phone.

When he is not placing candidates, Mark enjoys family life and can be found at the Amex cheering on the Albion with his sons.