Account Manager Full Time Permanent

• Position: Account Manager
• Salary: £27,000 – £28,000 per year plus very good company benefits. The role comes with bonus/commission and OTE earnings will be £32,000 – £35,000 per year!
• Location: Henfield, West Sussex
• Hours: Monday – Friday, 8.30am-5.30pm – office based role only
• Role based in the outskirts of Henfield. Due to the workplace location, it is essential to drive and have your own transport as there is no public transport nearby. There is plenty of free parking on site available for all staff.

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Account Manager to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of.

It’s an exciting time for my client as they continue to grow and expand their business and take on more and more clients.

This role is full time (Monday-Friday 0830-1730) and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby.

The role – Account Manager

The ideal candidate will have had some experience in telesales and/or customer services experience.

You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base.

Duties will include:

• Dealing with the company enquiries in-box
• Operate as the point of contact for assigned customers.
• Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion.
• Liaising with Senior Management on specific assignments
• Outbound Sales Calls for new business / account management / following up leads.
• Answer customer queries and customer orders.
• Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints.
• Develop and maintain long-term relationships with customers.
• Communicate with staff members across all levels of the business.
• Attending customer events & trade days (costs and expenses will be covered by the company)

Experience, competencies and knowledge required:

• Proven experience in a sales, account management or customer service role
• Good computer skills in all Microsoft Office applications – ideally Excel & PowerPoint.
• Effective written & verbal communication skills
• Exceptional customer service skills, along with a great telephone manner
• Ability to work in a busy and fast-paced environment
• Experienced in working in a team environment
• Experience of building and maintaining strong working relationships with customers
• Flexible to attend off-site meetings, trade day and or trade events on occasion

This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team.

For more information regarding this new and exciting Account Manager opportunity please apply now! Short-listing will take place soon – don’t miss out!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.