Administration Assistant Full Time Permanent

• Position: Administration Assistant
• Salary: £26,000 – £28,000 with extensive all round company/staff benefits. Good pension scheme with employer contributions (3%), Employee Assistance Programme (mental health & wellbeing), Study support and development opportunities plus more
• Location: East Grinstead, West Sussex
• Hours: Monday to Thursday, 09:00-17:30 with a 17:00 finish on Fridays. Office based role. Working in a superb newly refurbished office
• Role based in East Grinstead with parking available nearby (approx. £5 per day) – also around a 15 minute walk from the train station. Workplace is a town centre based location with plenty of bus options available from nearby towns.

We are very pleased to be partnered with our modern and progressive financial services / legal based client as they seek to recruit an Administration Assistant to join their friendly and welcoming team in central East Grinstead.

The role – Administration Assistant

We’re seeking a proactive and organised Office Administration Assistant to join my clients growing team. You’ll play a key role in ensuring the smooth co-ordination and booking of client meetings, acting as a first point of contact and supporting consultants with diary and client management.

This is a fast-paced, client-focused position where initiative, attention to detail, and strong communication skills are essential.

Duties will include:

• Co-ordinate and schedule client meetings (face-to-face, phone, virtual)
• Manage multiple consultant diaries to maximise efficiency
• Send confirmations, reminders, and pre-meeting information
• Handle any rescheduling of booked meetings and cancelations
• Act as a first point of contact for new and existing clients
• Explain services clearly and professionally
• Manage high volumes of calls and emails
• Build strong client relationships and maintain engagement
• Maintain accurate client records and CRM updates
• Ensure GDPR compliance and confidentiality
• Follow up with unresponsive or overdue clients to maximise opportunities

Experience, competencies and knowledge required:

• Previous experience within an administrative / office based role
• Highly organised with strong attention to detail
• Confident communicator (written and verbal)
• Pro-active and able to work independently
• Comfortable using CRM systems and Microsoft Office

For more information regarding this new and exciting administrative opportunity, please apply now! Short-listing will take place soon – don’t miss out!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.