Customer Service Assistant Full Time Permanent

• Position: Customer Service Assistant
• Salary: £25,000
• Location: Arundel, must drive with own vehicle due to location
• Hours: Monday to Thursday (in the office) 8am to 4:30pm & Fridays (from home) 8:30am to 11:30am
• Free onsite parking, private medical & life insurance cover and workplace pension. Holiday is 31 days and includes bank holidays

We’re excited to offer a fantastic opportunity for a Customer Service Assistant to join a well-established manufacturing company based near Arundel. This entry-level role is ideal for someone looking to launch a career in Customer Service and Administration, with genuine room to grow and progress within the business.

You’ll be supporting the customer service team by processing orders, handling enquiries, and keeping records accurate and up to date. Fluency in English is essential, and proficiency in an additional language – such as German, French, Spanish, or Portuguese – is highly advantageous.

As a Customer Service Assistant, your key responsibilities will include:

• Processing customer orders efficiently and accurately
• Responding to enquiries via email and phone
• Using Excel for order tracking, reporting, and data entry
• Maintaining and update customer records in the CRM system

Requirements:

• Excellent written and verbal communication skills
• Fluent in English; additional language skills (German, French, Spanish, or Portuguese) are a plus
• Keen to start a career in Customer Service and Administration
• Eager to learn and develop new skills
• Strong time management and attention to detail

Company Benefits and Hours:

• £25,000 salary
• Based near Arundel, must drive with own vehicle due to location
• Monday to Thursday (in the office) 8am to 4:30pm & Fridays (from home) 8am to 11:30am
• Private medical, pension and life insurance cover
• 31 days annual leave (inclusive of bank holidays)

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.