Customer Support Administrator Permanent

• Position: Customer Support Administrator
• Salary: £23,000- £24,000 per annum plus good company benefits
• Location: Haywards Heath, West Sussex
• Hours: Monday – Friday, 09:00 – 17:00, training is fully office based, possibility of some home working also

The role is ideal for someone who has experience of working within the insurance sector and enjoys working for a smaller and progressive business who really look after their staff. Our client has a small but growing workforce – all employees are treated as an important part of the business.

The role:

This role involves dealing with enquiries from clients both via email and phone. The nature of the enquiry will dictate whether this is handled by the representative or passed on to particular member of staff within the business. There will also be a number of daily tasks required for completion in line with responding to client queries.

The successful applicant will have:

• Good computer skills, including the use of Microsoft Excel
• Good communication skills, both written and oral.
• A readiness to challenge colleagues, clients and suppliers to ensure accuracy.
• An ability to manage and prioritise multiple ongoing enquiries.
• Previous experience of working within an insurance business

This is a responsible and important role and the right person will be rewarded with an appropriate salary, 4 weeks paid holiday and pension with a progressive approach to salary reviews. On completion of 12 months continuous employment, our client will offer the candidate additional perks which include increased holiday, private health care, life insurance and other benefits.

The candidate we are looking for must enjoy working for small companies, like pets (sometimes there are small dogs in the office) and be prepared to be involved in a busy but rewarding up and coming company.

This is an excellent opportunity to join a superb local employer who offer a great environment in which to work and grow your career.

First Recruitment Services is acting as an employment agency on behalf of this vacancy