Sales Support Administrator Full Time Permanent

• Position: Sales Support Administrator
• Salary: £28,000 – £30,000 per year plus very good company benefits along with the possibility of career progression within the business
• Location: Burgess Hill, West Sussex
• Hours: Monday – Thursday 08:45-17:15 and Friday 08:45-16:00. Office based role but with some hybrid opportunities in the future
• Role based in Burgess Hill. There is plenty of free parking on site for all staff. The office is around 15-20 minute walk from the nearest mainline station.

We are very pleased to be partnered with our successful, established and friendly client as they seek to recruit a full time permanent Sales Support Administrator to join their team at their offices in Burgess Hill.

My client is highly thought of within their sector and offers an excellent environment and team in which to work. This role is full time (Monday-Thursday 0845-1715 and Friday 4pm early finish). This is an excellent opportunity to join a very established and highly reputable company.

The role – Sales Support Administrator

Responsible for efficient back-office sales support to the Business Development Managers within the organisation. Providing excellence to customers through their journey of leads, quotations and questions, with a customer focused and results driven approach.

Duties will include

• Pro-active chasing of repeat customer order requirements
• Resolution of on hold customer orders through proactive customer engagement
• Generation of all assigned quotations
• Manage the process for customer accounts to ensure smooth order processing.
• Management of incoming sales leads to qualification into the CRM system and assignment to colleagues.
• Analysis and reporting on the customers forecasts and purchasing trends
• Ensuring stock forecast changes are implemented efficiently
• Ensure all CRM data (contacts, leads, customers) is of the highest accuracy and is up to date.

Experience, competencies and knowledge required:

• Good experience within Customer Service or a customer support environment
• Strong team player
• Previous experience of working in a sales admin / sales support team is highly desirable
• Strong written and verbal communication skills
• Able to prioritise effectively and work to agreed deadlines.
• Good IT skills (Microsoft Excel, Word, Outlook, & CRM systems).

This is an excellent opportunity to use your skills and experience gained within a sales office support / administration role, working as a key part of a friendly and busy team.

For more information regarding this new and exciting Sales Support Administrator opportunity, please apply now! Short-listing will take place soon – don’t miss out!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.