Customer Service Coordinator- Slinfold Full Time Permanent

• Position:  Customer Service
• Salary:  £25k- £30k pa
• Location:  Slinfold, West Sussex – Full UK Driver’s License Required
• Hours:  Mon to Fri- 40h a week- 8am to 5pm
• Benefits: pension scheme, free parking, perk box

This fast-growing global business is looking for a proactive and enthusiastic Customer Service professional to join their expanding team.

In this role within the Customer Service team, you will:

• receive incoming customer communications; phone, written and email (including orders, enquiries and complaints) and ensure they are correctly executed in accord with the company’s procedures and policies
• assist in delivery of customer experience programs as set out in marketing and sales plans
• implement improvements and new customer experience initiatives

To be successful in position you will:

• have good verbal and written communication skills and be computer literate (MS office)
• Be methodical, responsive at all times including under pressure
• Be able to learn new services and products rapidly

Previous experience within a customer service environment is crucial.

First Recruitment Services are acting as an Employment Agency in relation to this vacancy.